St. Enoch Centre is proud to support Purple Tuesday
St. Enoch Centre will be taking part in Purple Tuesday on 2nd November for the 4th year running. Purple Tuesday is an international call to action focused on improving the customer experience for disabled people. It’s an awareness driving day of action for an issue that is relevant 365 days a year.
What is Purple Tuesday?
#PurpleTuesday is about creating a step change improvement in the awareness of the value and needs of disabled customers. It calls on organisations of all sizes from all sectors to get involved in, with the common goal of improving the customer experience for disabled people 365 days a year. It is about making the customer experience accessible.
Purple Tuesday is part of Purple’s vision for organisations to see disability as an opportunity – both in terms of existing and potential employees and customers – and to be part of addressing the inequality that exists for disabled people through increasing the accessibility of everything they do.
- Customer service information is available in braille and large font, as well as toggles on our website to ensure a positive shopping and customer service experience for people with disabilities.
- Support dogs have their own water stations within the centre.
- St. Enoch Centre staff have undergone extensive training from a number of disability charities including Scottish Autism, Dementia Friends and the sight loss charity Visibility.
- An online accessibility guide allows shoppers to plan their visit in advance.
- Our award-winning Quiet and Safe space was the first of its kind in a UK shopping centre and is intended to be used by people with learning and sensory difficulties when presented with challenges out and about in the city centre.
- Sensory maps are available on our website so that trips can be planned in advance
- Regular quiet sessions take place both throughout the centre and within selected stores.
- The centre is proud to have one of the city centre’s four Changing Places facilities, as well as a number of accessible bathrooms located throughout the malls.
- The Customer Information desk has a portable hearing loop
- Disabled parking bays are available on every level of the car park